Legal
California Privacy Rights
Effective Date: April 1, 2025 · Last updated: April 6, 2026
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. This page explains those rights and how to exercise them.
Who This Applies To
These rights apply to California residents who have interacted with Spark Twice, including applicants, members, and website visitors.
What Information We Collect
We collect the following categories of personal information:
- Identifiers - First name, email address, IP address
- Personal characteristics - Gender, date of birth, relationship status, location (city/state)
- Professional information - Profession, workplace (if disclosed)
- Photos - Profile photos submitted during the application process
- Behavioral data - Application responses, compatibility preferences, platform activity
- Payment information - Processed through Stripe; we do not store card numbers
We do not sell your personal information. We do not share it with third parties for their own marketing purposes.
Your Rights
Right to Know
You have the right to request disclosure of the personal information we have collected about you, the categories of sources, the business purpose for collecting it, and any third parties we share it with.
Right to Delete
You have the right to request deletion of personal information we have collected from you. We will honor deletion requests within 45 days. Note that certain information may be retained for legal, safety, or contractual purposes.
When you request deletion, we will anonymise your profile data and permanently purge it after a 30-day retention window. You will receive an email 7 days before permanent deletion.
Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing
Spark Twice does not sell your personal information. We do not share your data with third parties for cross-context behavioural advertising. You may still submit a "Do Not Sell or Share" request using the form below.
Right to Limit Use of Sensitive Personal Information
We collect sensitive information (such as photos and relationship preferences) only as necessary to provide our matchmaking service. You may request that we limit our use of this information to providing the core service.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Exercising these rights will not affect your service status.
Response Time
We will acknowledge your request within 10 business days and provide a full response within 45 calendar days. If we need more time (up to 90 days), we will notify you.
Submit a Privacy Request
Use this form to exercise your California privacy rights. We will respond within 45 days.
Authorised Agent
You may designate an authorised agent to submit a request on your behalf. The agent must provide written permission signed by you, and we may verify your identity directly.
Contact Us
For privacy enquiries, contact us. You may also submit requests via the form above.